Technical Business Analyst- Privilege Access Management (PAM)

Our client is looking for Technical Business Analayst - PAM who will be able to work across different application teams and have a technical understanding of PAM.

Job Description

• Communicate to application owners to onboard users and application accounts into PAM solution
• Track onboarding responses and progress
• Record onboarding issues, work with engineering team to find a solution and communicate to application team
• Schedule demo sessions between Engineering & Application teams to show how the PAM solution works to support education and awareness sessions
• Produce weekly and monthly progress reports on onboarding progress and issue status
• Write and update existing documentation to improve the onboarding process, awareness material and usage guides
• Automate and improve onboarding processes where possible
• Review configuration settings and 'clean-up’ un-used or redundant configuration
• Escalate issues or onboarding challenges
• Actively monitoring an Inbox via ServiceNow and responding to queries
• Escalation of major issues via a pre-defined process
• The resources will gain:
• An understanding of Privilege Access Management
• An understanding of the Trading FX platform and front office trading
• An understanding of Information Security
• Acquire a general understanding of Cyber Engineering
• Exposure to application developers, project management, IT and change teams

Technologies/skills:

• Ideally previous use and experience of PAM tool, Delinea would be preferred but not essential
• Understanding of Identity technologies such as Active Directory, Azure Active Directory, and Microsoft Entra and Okta
• Ability to script and knowledge of APIs and automation techniques would be beneficial
• Troubleshooting skills are essential along with attention to detail
• Ability to project manage and track onboarding progress
• Junior levels will suffice, senior levels not required
• Good communication skills
• Good problem-solving skills
• Ability to work in a fast-paced environment