Technical Business Analyst - 37 hrs per week - Hybrid with 3 days in Bristol office

**AMX has received a high volume of applications for this position and we are not considering any new applications after 5pm on Mon 15th April 2024 whilst we work through the response so far. We'll update this message if no-one is successful and we then require further applications.**

AMX Solutions Ltd is a dynamic, rapidly growing company with nearly 20 years’ experience as a leading
provider of Infrastructure Asset Management software, in the UK and internationally.

AMX Solutions excels in the delivery of high quality, customisable asset management software to support organisations' key aims and objectives.

Dedicated to our core values of Customer, Communication and Collaboration - we work as a friendly team to drive our company forward by providing the best product experience for our customers. We’re a friendly, inclusive and diverse team based within the Brook Office Park, Emerson’s Green.

Core Working Hours:- Full Time 37 hrs per week worked Monday to Thursday 0900 - 1700 and Friday 0900-1630. Hybrid working with a minimum of 3 days worked in the Bristol Office each week. Salary up to £45,000 per annum (dependant on experience).

Main Duties:

Working with the wider AMX team, this role will be responsible for ensuring the successful delivery of high-quality software solutions to new and existing clients to meet client requirements. This role involves understanding client business objectives, processes, and requirements, and translating these into technical specifications that the Business Development Team and Developers can deliver against.

All new starters undergo a probationary period with monthly meetings with their Line Manager to help stay on track, resolve any issues and identify training needs to help them achieve standard within 6 months. It’s always varied and interesting with the aim to retain and develop employees within AMX.

Key Responsibilities:-

• Collaborate with client users and conduct research to gather and analyse requirements, including prioritisation.
• Create detailed requirement specifications/ User stories and supporting documentation.
• Liaise with Business Dev. and software developers to assess options, clarify concerns and agree solution designs.
• Manage change requests and evaluate their impact on existing features and requirements.
• Support testing addressing queries that arise during the testing process and carrying out functional testing against stories.
• Implement customer requirements by creating tables, columns, forms and workflow in our application (similar to designing a MS Access application).
• Adhere to best working practices as defined in ISO & AMX Policies.

** Please note that due to receiving a high number of applications we will be reviewing all applications received by 5pm on 15.04.24 and start initial shortlisting. We'll update this if we need more CV's. Thank you**

Key Objectives:-

1) Generate defined and agreed User Stories/requirements with clear understanding of how they meet client needs and the underpinning solution design.

2) Work closely with Business development and Software developers to design robust solutions and architectures.

3) Build and maintain strong relationships with clients to build trust and confidence in the company and products.

4) Work to improve the quality, reliability and performance of AMX product solutions to:

a) Meet client and company expectations.

b) Develop robust, reliable solutions in new sectors.

c) Create an outstanding/intuitive AMX user experience.

d) Produce an outstanding quality product in the competitive market.

Essential Experience/Skills:-

• Minimum of 3 years experience as Business Analyst in Software Sector or as Technical Business Analyst.
• Ability to accurately specify client technical requirements for Development Team.
• Experience troubleshooting technical issues or documenting for Dev Team to resolve.
• Testing across Microsoft Windows, Web, iOS and Android Platforms.
• Excellent written/verbal communication skills.
• Knowledge of relational Database designs.
• Knowledge of software testing methodology.
• Ability to self-motivate and self-manage working both independently and within the wider Business Dev Team. Team Player who enjoys working in a dynamic, fast-paced environment.
• Ability to multi-task, prioritise & keep calm.

Desirable Experience/Skills:

• • Experience with JIRA or Similar software.
  • Agile PM experience
  • SSADM Practitioner or equivalent.
  • Working knowledge of programming and/or query language.
  • Previous experience working with ISO (9001 & 27001) would be advantageous.
  • Query language (SQL).
  • Working with MS Azure

Essential Qualifications:

• The candidate must be able to prove their eligibility to work in the UK.
• A level maths or similar.
• A Level English or similar, with good grammar and attention to detail.

In exchange AMX offers Benefits that include:-

Annual Pay Review & Bonus (discretionary)

Holiday entitlement increases with service

Pension Scheme

On completion of probation benefits include:

• BUPA Private Health Cover (medical history disregarded)
• BUPA Private Dental Plan
• Group Life Insurance at 4 x annual salary
• Group Income Protection