Technical Administrator

Technical Administrator – £24,000 - £29,000 per annum + benefits DOE – Ardrossan, Ayrshire

The Role

Do you excel at communicating effectively? Are you skilled in using Microsoft Office software? If so, we have an exciting opportunity for you.

Q's mission is simple - to improve standards of construction, one building at a time.

In order to achieve this mission, we are looking for an experienced Technical Administrator / Document Controller to join our Operations Team. The job will involve being a regular point of contact for developers and builders, requesting, organising and managing detailed project information, and providing support to the team to facilitate the issue of insurance documentation. 

Key Responsibilities:

• Manage information flow for client projects: collecting technical, financial and project information and collating and assessing returned information.
• Act as a key point of contact for clients, managing accounts and addressing client needs.
• Co-ordinate with internal departments to gather project information for insurance documentation.
• Prepare and issue project completion documentation to ensure timely processing.
• Maintain project trackers and electronic files, ensuring accuracy and completeness.
• Manage Outlook Mailboxes, ensuring prompt responses to client enquiries.
• Conduct due diligence checks on developers and builders to maintain compliance.
• Assist with client registrations and annual renewals, ensuring accuracy of information.
• Co-ordinate project completion processes, liaising with stakeholders for sign-off.
• Process unit completion logic tests and prepare insurance documentation for projects.
• Maintain records in compliance with regulations, ensuring organised filing systems.

The Company

The Q Policy from Q Assure Build Ltd is a Structural Defects Warranty for new build, refurbishment and conversion developments which puts quality build and customer service first.

Our highly risk-managed, quality focused approach delivers a flexible insurance approach to the Residential and Commercial Property Sectors, offering a true alternative to the standard warranty available.

The Benefits

• 25 days annual leave plus bank holidays and birthday.
• Group personal Pension Scheme and private medical scheme available.
• Individual development programme for personal and professional growth.

The Person

• Experience in administration, preferably in the construction industry.
• Experience in processing large volumes of data / document control and the ability to focus on organising and filing data electronically as this is a key part of the role.
• Strong organisational and communication skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office software.
• Attention to detail and discretion with confidential information.

Interested in joining our team? Don't wait any longer! Take the next step and apply now.