Tech Support - Call Centre Agent

Tech Support Call Centre Agent / Contract

Are you tech-savvy and passionate about providing top-notch customer service? We have an exciting opportunity for you to join a dynamic team with an international Digital Services company

Position: Tech Support Call Centre Agent
Location: Coleshill - Hybrid working
Working Hours: 8:00 AM - 5:00 PM

Key Responsibilities:
* Answering 10-20 calls daily from our valued customers in the UK.
* Troubleshoot and resolve issues related to digital payment services (Training provided)
* Familiarity with reading vending machine diagrams/schematics to understand and assist with cabling and resolve loose connections (Training provided).

Technical Skills:
* Experience with Salesforce, with a focus on Lightning (Nice to have).
* Familiarity with phone systems, particularly the transition to Vonage.

How to Apply: If you are ready to take your tech support career to the next level, apply now! Send your resume and cover letter to Joss. Escott@ Roberthalf. co. uk

Tech Support Call Centre Agent / Contract

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice

Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself