Team Manger - Homeless

Team Manager - Homeless Hostel

LOCATION: Surbiton

SALARY: £33,000

DURATION:FTC until September 2024

HOURS: 40hrs per week (Mon- Fri)

Day-to-day duties:

• Provide supervision to the Housing and Support team members for which you have responsibility at your site.
• Support the Housing and Support Manager to deliver a whole-team approach to the provision of Progression opportunities in conjunction with the Progression Team Manager
• Have a small caseload of high-level risk or needs residents.
• Work collaboratively with other departments - in particular, Facilities and Property Management and other community operations teams (Health and Wellbeing, and Children Youth and Families) to deliver the best service for our residents.
• Support the Housing and Support Manager with the delivery of Housing and Support in your service, and in particular - that rent, and service charge income is maximised.
• Responsible for the Safeguarding of residents at your service
• Responsible for maximising housing occupancy and minimising voids, leading on all referrals and the induction of new residents, acting as the link for partner agencies.
• Support the Housing and Support Manager with the compliance with Tenancy and License conditions, and deal with any anti-social behaviour, making appropriate decisions in line with the YMCA policies and procedures.

Essentials:

• DBS within the last 12 months (must have original copy)
• Previous Housing related support

Desirable:

• Previous experience working with the homeless

For more information on this role please contact Emily Rex on