Team Leader

Creative Support are looking for an enthusiastic and experienced Team Leader with a good understanding of learning disabilities, mental health and autism. The successful applicant will be joining a collaborative and knowledgeable team, to support the Senior Service Manager to support with the management of existing services and to support with the development of outreach services across Worcestershire area. You will oversee the day to day management of services, supporting individuals to maintain their own tenancies and to support in the development of new outreach services.

The supported living services are energetic, supportive environments where the people who use our services engage in many activities, both in their homes and out in the community. Our outreach services support independent and outgoing individuals to promote confidence, emotional wellbeing and independent living skills.

Your role of Team Leader will include:

• Coordinating the delivery of care to a defined group of service users, ensuring that this care meets their identified needs, choices and preferences. This could include: administering medication, general emotional support, and support with daily living.
• Supervision, coaching, performance management and general support of staff, volunteers, and students in providing effective and personalised care.
• Ensuring safeguarding measures are in place to protect vulnerable adults, and ensuring all staff comply with these safeguarding policies and procedures.
• Promoting excellent customer care to service users, their families, and other agencies.
• Developing warm and trusting relationships with service users.
• Involvement in referrals and assessments for new packages within the area
• To support with growing the outreach services within Worcestershire.

You will benefit from comprehensive and outstanding training from our training academy, and will be developed and guided by supportive and experienced managers.

Good written and verbal communication skills are essential along with strong organisational skills and the ability to prioritise and manage a busy workload. Flexibility to the needs of the service is essential, and a willingness to follow instruction and accept supervision is also required.

Benefits of working with Creative Support:

We offer all employees competitive pay and a pension contribution in addition to 28 days annual leave. As an employer that is committed to the professional development of our staff we also support our care staff to complete the nationally recognised Care Certificate and pay for your enhanced DBS. Additional benefits include enhanced maternity leave, employee support programmes and an additional day of leave each year on or around your Birthday.

Creative Support is a passionate, inclusive, and anti-racist organisation. We are a Stonewall Diversity Champion, Disability Confident Employer, who have recently received Investors in People Gold award. We actively encourage applications from candidates from all backgrounds and cultures, however we can only accept fully completed applications from those located in and eligible to work within the UK – Please be aware we are currently at full capacity with our Visa Sponsor Licenses, therefore we are not accepting applicants who are seeking sponsorship.

We are also not accepting applicants who are currently on a Skilled Worker Visa, seeking secondary employment, as we are unable to actively track the hours worked with the primary sponsor.

We will be interviewing for this role as suitable applications are received and may close this role before the closing date upon a successful candidate being appointed. We do not notify unsuccessful candidates of their outcome at application stage, previously unsuccessful applicants must wait six months before reapplying.