Team Administrator

Our client who have recently celebrated their 20th anniversary are the leading supplier in their industry, they have experienced impressive growth mainly through online channels and aim to provide the best possible customer service. They are currently recruiting for an organised individual to enhance their small and friendly team as Team Administrator on a full time permanent basis from their offices based in Tewkesbury.

This is an excellent opportunity to join a global company where they have experienced their biggest year of growth yet! You will ideally have some administration experience however, if you are willing to get stuck in then our client will consider candidates at all levels. As you progress within the role the chance to take on more responsibilities will arise which will always be rewarded. Full training and support will be provided.

Responsibilities:

-Processing sales orders from retailers

-Action and respond to email orders and queries in a timely manner

-Providing tracking information to customers by email or portal upload

-Management of central spreadsheet for all sales orders for order entry, out of stock, shipment, tracking, additional charges and invoicing

-Liaise with supply chain team for updates and increases in demand for items

-Work closely and be in contact with distribution centres on a regular basis via email and telephone to ensure smooth order processing

-Processing and coordinating shipments from the UK office

-Handling warranty claims, returns and shipment errors

-Coordination and resolution of internal queries & projects

-Review content and analyse data on reseller websites

-Reporting daily stock levels and reoccurring customer issues

-Assisting with filing & general office duties as required

Candidate Attributes:

-IT literate, Microsoft Office experience essential

-Achieve a high level of accuracy and excellent attention to detail

-Have excellent organisational skills and thrive in a fast paced environment

-Analyse and interpret data

-Excellent communication skills and confidence when on the phone

Hours: Monday - Friday, 8:30am - 5pm

Salary: Competitive salary (If you feel you have the right attributes for this role, please send your salary expectations along with your CV) + free parking