Systems Training Specialist

Posted 5 April by Worknest
£43,000 - £50,000 per annum
Chester , Cheshire
Permanent, full-time
Work from home

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Posted by Worknest
The Purpose

As a result of our remarkable growth and advancements in our internal software, we're recruiting for a Systems Training Specialist to play a pivotal role in strengthening our Learning & Development agenda. The specialist will facilitate training sessions to assist project and program teams during the transition and integration of colleagues from acquired businesses into WorkNest. You will design, develop, and deliver training programs focused on internal IT software packages, across a range of platforms such as our CRM - Salesforce, our Case Management software, our HRIS and various AI tools. Your role will be key to enhancing and ensuring colleagues' software proficiency, facilitating technology adoption, as well as designing and delivering training to external clients ahead of their transition to our in-house platforms.

The role

In this brand-new role, you will be responsible for providing captivating and thorough training sessions on internal IT software applications, integrated apps, and AI tools. Your role will involve designing and facilitating interactive workshops and training modules with the specific goal of enhancing colleagues' grasp and proficient utilisation of internal platforms, IT tools, and innovative work methods. It's crucial that all training materials are engaging, inclusive, and consistently refreshed to align with the latest software advancements and industry best practices.

You'll collaborate with departmental managers and project leaders to cultivate strong relationships with internal stakeholders, ensuring their training requirements are addressed efficiently to promote a workplace culture centred on continual professional development. Keeping abreast of the latest developments, updates, releases, and best practices in internal IT software is essential, as is staying informed about the latest trends in IT software training and technological advancements.

About you

To succeed in this role, you will need to be proficient in a wide range of IT systems. Your exceptional communication skills will empower you to efficiently convey information to a variety of audiences, accommodating their preferred learning styles while meeting the needs of both individuals and groups during training sessions. Previous experience of supporting and training colleagues who may be hesitant to change would be advantageous. Strong people management and leadership abilities are crucial for a successful beginning, coupled with your talent to inspire and motivate others.

Where you’ll be working:

This is a hybrid role (a minimum of two days per week in the Chester office, with the rest of the week remote).

The Package
  • This role attracts a salary of £43,000 - £50,000 per annum (depending on experience) and an attractive company benefits package including:
  • Health Cash plan
  • Life Assurance
  • Up to £15 per month fitness subsidence
  • Hybrid working arrangements.
  • Auto Enrolment Pension contributions after 3 months service
  • Birthday Day off
  • VITO Days – up to 2 days per holiday year paid volunteering
  • Free Will writing service.
The Company

WorkNest is part of the GRC (Governance, Risk and Compliance) division within Marlowe PLC. We are a powerhouse of employment law, HR, Health and Safety, CQC Compliance support services, weaving pragmatic advice with powerful technology platforms. We have experienced exceptional growth over the last 24 months, fuelled by the acquisition of several leading business services groups, including: Law at Work, Ellis Whittam, Youmanage, esphr, HRSP, HR Solutions and Vista. Our purpose is to advance the way people work. We achieve this by helping employers proactively overcome their employment, safety, and wellbeing challenges, working alongside internal teams, or providing a fully outsourced solution. In fact, over 40,000 UK employers (in 45 vertical sectors) now seek our help on some of their most sensitive issues. We like to think that this is due to our focus on high quality, pragmatic and professional advice, and service.

If you think this role is a good fit for you, please use the purple ‘apply now’ button to begin your application. You’ll be asked to submit a CV and covering letter outlining how you fulfil the person specification for this post.

WorkNest is committed to creating a culture of Inclusion?and ensuring that everyone – job applicants, clients, colleagues, and anyone else we deal with – is treated fairly and with respect. We continuously review our policies and processes to support our aim to create a diverse team, however, please speak to our Talent and Recruitment specialist if there are any adjustments, we need to make in order to ensure, a genuine equality of opportunity.

Our purpose is to advance the way people work. We achieve this by helping employers proactively overcome their employment, safety, and wellbeing challenges, working alongside internal teams, or providing a fully outsourced solution.

Our Vision is to be an organisation of excellence, that employers turn to for nurture and protection.

The closing date for receipt of applications is 4th May 2024

Location: Hybrid working with an office base in Chester
Contract: Permanent, Full time
Hours 37.5
Salary: £43,000-£50,000 per annum (depending on experience)
Benefits: Competitive

REF-213 078

Reference: 52427355

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