Systems Support Analyst m/f/d

Application Support Analyst – Operations

Emagine Consulting

£500 - £540 per day (inside IR35)

London – Onsite 3 days a week

emagine is a high-end professional services consultancy and solutions firm Specialising in providing business and technology services to the financial services sector, we power progress, solve challenges and deliver real results through tailored high-end consulting services and solutions.

We have created a culture of openness and integrity by building genuine and strong relationships and partnerships, enabling us to be uncompromising in our dedication in delivering the optimal service for our clients. Our commitment is not just towards our clients but we aim to foster a positive and equitable working environment with our consultants and colleagues which stems from our core values: Confident, Dedicated, Responsible, Genuine.

Overview: Emagine is collaborating with a distinguished investment bank to recruit a proficient Systems Support Analyst. This role presents an exciting opportunity to contribute to a significant programme of work aimed at migrating and amalgamating the banks various branch systems and business flows within the Back-Office Operations area.

Job Description:

As a Application Support Analyst, you will play a pivotal role in supporting the day-to-day operations and technical systems crucial to our client's business functions.

Your responsibilities will include:

Providing comprehensive functional and technical support for back-office operations.

Offering technical support for systems typical of the Operations business functions, including reconciliation applications, SWIFT, and Post Trade lifecycle applications (ideally GLOSS).

Navigating Windows and Linux file directories, analyzing application log files, and writing ad-hoc T-SQL queries.

Assisting in system testing and guiding users in building functional plans for user testing.

Collaborating with vendors to identify and resolve technical issues.

Reading through XML & JSON message formats and comprehending ISO 15022 SWIFT message formats, particularly 500 and 900 series messages.

Demonstrating expertise in RDBMS, covering database schema and design, SQL queries, stored procedures, and performance analysis & tuning.

Translating client requirements into solution designs and testing data integration and migration.

Analyzing defect cause and effect and documenting solutions.

Possessing a strong understanding of trading through to settlement operations.

Utilizing basic UNIX commands for navigation

Desired Skills:

5+ Years  experience in a similar role; Application Support/ Tech Analyst

Experience at an Investment Bank in functional and technical support of operations systems.

Strong proficiency in reconciliation applications

Proficiency in navigating Windows and Linux file directories

Excellent analytical and problem-solving skills

Familiarity with basic UNIX commands

The ideal consultants will share our values and be aligned with our ways of working and as your career progresses, you can expect to work across all areas of the project lifecycle, from strategy to implementation. This will provide you with a broad base of experience from which to build an outstanding career.

The ideal consultants will share our values and be aligned with our ways of working and as your career progresses, you can expect to work across all areas of the project lifecycle.

We pride ourselves on;

Providing our people with a supportive culture, rooted in our values and driven by our purpose.

Promoting a culture of inclusion, collaboration, well-being, and learning and development.

Providing increased agility and flexibility within our hybrid working model

Investing in employees’ growth through ongoing training and development

Autonomy to take ownership of projects, making decisions and demonstrating individual expertise

Providing an transparent performance and career management experience.

Our consultants are integral to delivering successful consulting engagements, addressing our clients’ most pressing business challenges, and build lasting value in disciplines such as:

Solve sophisticated, ambiguous business, change and technology problems, bringing structure and meticulous analysis and planning, acting, and taking decisions with little strategic direction

Build, develop and sustain trusted senior client relationships in the C-suite by remaining highly attuned to client needs

Drive, enable and support the business, partnering with our leaders, clients, and consultants across our practices to take the best of emagine to our clients through opportunity identification/qualification, solution development/presentation

Interested?

At emagine, we are committed to building an international and diverse team by embracing our different backgrounds.

If you are up to the challenge and would like to find out more, get in touch with us immediately, our internal recruitment team is always keen to hear from dynamic individuals that are looking to further their career and explore their full potential. 

“emagine is an equal opportunity employer, and employment practices are based strictly on merit. It is the policy of the Company to give equal opportunity in employment regardless of sex, sexual orientation, marital status, race, age, disability, gender reassignment, pregnancy and maternity, religion or ethnic origin”