System Implementation Trainer - Nationwide

Posted 18 April by Care UK Residential

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Fixed Term Contract - 12 months

Covering all Regions of UK, Scotland, and Wales

Care UK is an awarding winning private care company with over 150 care homes across the United Kingdom. We are seeking enthusiastic System Implementation Trainers to join our vibrant and dedicated team.

At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of re homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.

The role: The post holder will provide education and training support to homes and support colleagues in their use of the replacement care management system the company is presently implementing. This position will require the post holder to travel and will entail staying away from home on a regular basis.

Key Responsibilities:

  • Delivers a range of system education, training and support activities as directed by the Business Systems Manager
  • Identify and develop the most appropriate and cost-effective method of training and support.
  • Provide support in improving data input quality and process adherence.
  • Create and maintain effective professional working relationships with colleagues across the business.
  • Feedback operational user and technical issues to the Business Systems Service Desk to capture, diagnose and resolve issues.
  • Testing systems and processes as part of the implementation project
  • Attending and contributing to Business System team meetings.
  • Ensure mandatory training requirements are met.
  • Maintain a safe and healthy training environment by following Company standards and legal regulations.

What We're Looking For:

  • Education to 'A’ level or equivalent
  • Driving license
  • Knowledge of building, learning, and delivering Scripts
  • Application Support Analytical and problem-solving skills.
  • Experience of delivering training and production of training documentation

Why Join Care UK?

  • Be part of a dynamic and growing organisation dedicated to providing outstanding care.
  • Collaborate with a diverse and talented team in a supportive and inclusive environment.
  • Enjoy a competitive salary and comprehensive benefits package.
  • Make a meaningful impact on the lives of residents and contribute to the success of our care homes.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your recruitment career to the next level and be a part of something extraordinary, we want to hear from you!

Required skills

  • Business Process
  • Customer Service
  • Software Installation
  • Technical Support
  • Training
  • Active Team Player
  • Business Travel
  • Resolve Issues
  • Test Scripts
  • Performance Monitor

Application questions

This role involves a lot of travelling are you happy with this?
Do you own a car and have a clean licence?
Good understanding of Application Support Analytical and problem-solving skills?
Familiar with delivery training and support of new system?

Reference: 52126642

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