System Analyst - Customer Information Control System CICS

• Good working knowledge of the SMP E utility to install software on the mainframe and provide evidence of your problem analysis and determination skills
• CICS Systems software installation administration maintenance resource definitions and support
• CICS Production Support including out of hours troubleshooting support
• Providing technical assistance to Developers and Application Support Teams
• Project manage the delivery of services by other internal external teams
• Design and develop new hardware and software technology solutions
• Lead and direct problem investigation and recovery in complex situations

To be successful in this role you should have proven experience within the Technology sector with knowledge of the following skills

• Relevant product knowledge including knowledge of CICS TS 5 5 SMP E Omegamon ACF2 or RACF CICSPlex SM
• Past working experience on relevant systems i e CICS and third party product installation and support
• Availability to work the shift pattern required for this role i e This team provides 24 7 support therefore you will be required to provide cover when fully competent in the Banks processes
• Experience working in relevant environment s i e Mainframe Sysplex experience is desirable but not essential
• Both spoken and written communication skills with experience of adapting your style and approach to the audience and message to be delivered
• Planned projects and activities systematically in line with business priorities using a variety of analysis and problem solving techniques
• Proven experience of successful project management utilising relevant tools and techniques to ensure consistent delivery