Switchboard Operator

Are you confident with handling outgoing & incoming calls and are looking for temporary work in Inner London? 

Switchboard Operator 

£12.77per hour PAYE (Weekday rate)

Temporary role estimated for 2 - 6months  

Location - SW3 

Working pattern - Vary (see below) 37.5 hrs a week 

My Client, a Healthcare Provider within Inner London, seek a Switchboard Operator to start an ongoing temporary assignment ASAP. 

Main Responsibilities 

• Answering all calls in a timely polite and helpful manner, ensuring a quality service to all clients.
• Using appropriate questioning techniques where required to obtain relevant information from the caller. 
• Assessing the needs of the caller to ensure that they are being directed to the correct department. 
• Taking Ambulance Service calls for primary admissions, following procedures to alert relevant staff. 

The successful candidate will need: 

• To be comfortable with working in a fast-paced environment, having to change your point of focus regularly. 
• To be calm minded, sometimes having to deal with callers that may be in distress. 
• To be flexible with working time, sometimes shifts may change depending on staff levels. 

Shift Patterns 

• 8:00am - 17.00pm Early Weekday 
• 12:00pm - 21:30pm Late Weekday 
• 8:00am - 12.30pm Early Weekend 
• 12:30pm - 17:00pm Middle Weekend
• 17:00pm - 21:30pm Late Weekend