Sustainable Transport Assistant

This role will assist the transport planning team in the promotion and delivery of Active Travel (walking, cycling and public transport) in new residential areas local businesses.

They will advise, converse and encourage people to take part in various schemes and/or change their travel behaviour - particularly promoting walking, cycling and public transport as an alternative to car use.

The role will be expected to set up and run events, roadshows and engage in one-to-one conversations to more closely discuss individuals’ travel needs and options, and organise and distribute tailored travel advice and training/ incentives, as required.

Supporting duties could include delivering information and promotional materials to businesses and households, inputting survey data, conducting surveys and counts, undertaking admin tasks and updating social media feeds and website information.

The role will also assist with preparing marketing materials for residents, such as brochures, magazines and leaflets. The flexible nature of the role may include early mornings, evenings and some Saturdays and/or Sundays.

Knowledge & Experience

Candidates must have substantial knowledge and experience in the following areas of business and will be required to provide evidence of this:

• Excellent written and verbal communication
• Customer service skills with the general public
• Ability to influence behaviour and show support for the project through various promotional tasks and conversations.
• Previous experience in a marketing or promotional role
• Reasonably thorough understanding of travel options in local context; local bus routes and operators, local cycle network, local leisure spots etc.
• Computer literate (Word, Excel, Outlook).
• Knowledge of web technology and social media such as Wordpress, Facebook and Twitter an advantage
• Ability to converse knowledgably on transport issues with professional people in an office environment.

Qualifications

• Educated to GCSE level