Supporter Care Supervisor

Our client, a brain tumour research charity are looking for a Supporter Care Supervisor to ensure the Supporter Care team thank their donors and supporters, as well as providing support, building connections to ensure a lifetime relationship between the charity and supporter.

This is a fantastic opportunity for an individual who wants to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK.

Supporter Care Supervisor
Location: Head Office, Milton Keynes
Salary: Circa £29,000 per annum
Hours: Monday to Friday, Full Time, 35 hours per week
Direct Reports: Supporter Care Administrators x2
Benefits: Holiday entitlement, 25 days per annum, excluding UK Public Holidays, access to an Employee Assistance Programme and option to join their healthcare scheme.

About the Role

As Supporter Care Supervisor, you will be responsible for the thanking process, checking and writing letters to donors and supporters as well as providing help with fundraising. The purpose of this is to build a lifetime relationship with their supporters, from start to finish and beyond. The Supporter Care Supervisor is also responsible for the administrative management of other supporter processes including the Legacy process and National Free Wills Network.

About You

If you would like to join an exciting, innovative, and ambitious charity, with a passion for finding a cure for brain tumours, then they would love to hear from you.

Do you have:

• Experience leading a team
• Excellent written and communication skills
• Experience working with Microsoft Office and a CRM database
• Ability to converse authentically and empathetically with members of the public who may going through or have just gone through a difficult experience

About the charity

They are an exciting, innovative and ambitious charity. They are passionate about finding a cure for brain tumours through the establishment of dedicated Research Centres of Excellence around the UK.

They are invested in their employees and are proud to be accredited by Investors in People.

Closing Date: 28th April 2024

Interested?

To find out more information, please click the apply button. You will be taken to a simple CHM Recruit form and then redirected to complete your application for this position.

Candidates may also have in experience in, or looking for a career in: Administration, Supporter Care, Support Care Administrator, Customer Team Leader, Charity Administrator, Fundraising Supervisor.

No agencies please.