Support Officer

Seven Resourcing are looking for a temporary Support Officer to work within Tower Hamlets Council .

This position is a temporary Role for 12 weeks with the possibility to be extended and pays £19.05 (PAYE) or £24.91 (Umbrella) Per hour.

The Role:

To provide a comprehensive support service within the Leasehold Services covering the full range of administration support activity and providing an efficient and effective Leasehold transactional service. To work with colleagues in the team to deliver excellent customer service and to continually improve service delivery. To help process and monitor a range of service activity.

Key Responsibilities:

• To distribute incoming correspondence, in accordance with procedures.
• Respond to telephone enquiries securing the best service and outcomes for customers.
• To handle a range of internal and external enquiries in a polite and professional manner and referring to the appropriate officer as required.
• To provide support to senior staff on a planned or ad-hoc basis.
• To arrange service meetings, book and prepare rooms, prepare and circulate agendas and papers, provide and circulate minutes and monitor follow up actions as necessary.
• To attend meetings outside normal office hours as and when required.
• To set up and maintain file management systems, including archiving, storing and retrieving documents.
• Maintain a library of reference documents for use by Leasehold Services.
• Act as a point of contact within the service area for IT issues. Arranging IT systems access for staff and contractors.

Applicant Requirements:

Qualifications: Relevant Professional qualification.

Experience: 3 years' experience in administration.

Compliance: 3 years references. Fully enhanced DBS on the update service.

Travel: Clean UK driving license with the ability to commute to and from work independently and have business insurance.

Working with Seven Social Care:

We have been helping social care professionals find exciting new roles for almost a decade, so we know exactly where to look when it comes to sourcing the best opportunities. We operate across the UK, and, with over 300 five-star reviews, multiple awards, and amazing relationships with the biggest employers in UK social care, we give you the best chance of landing your next role.

We have a reputation for recruiting at lightning speed, however, we can only respond to candidates who meet the exact requirements of the position. If you have any queries about a role or application, please visit our website where our amazing candidate support team will be more than happy to help.