The following job is no longer available:
Support Desk Coordinator

Support Desk Coordinator

Posted 5 April by Australasian Recruitment Company
Ended
AUD$15.00 per hour
London , South East England
Temporary, full-time
View all jobs
Posted by Australasian Recruitment Company
SUPPORT DESK COORDINATOR
  
A temporary to permanent opportunity to support an exciting fashion label with the IT support helpdesk!
  
SUPPORT DESK COORDINATOR ROLE:
  • Responding to incoming service requests and incidents via phone, email, or ticketing system in a timely manner
  • Providing technical support and troubleshooting for hardware, software, and network-related issues
  • Documenting all incidents, service requests, and resolutions accurately and thoroughly
  • Escalating complex issues to the appropriate teams or senior analysts as needed
  • Collaborating with other IT teams to resolve issues and implement solutions
  • Assisting with user account management tasks such as password resets and access provisioning
  • Contributing to knowledge base articles and documentation to improve service efficiency and effectiveness
  • Participating in training sessions to stay updated on new technologies and processes
  • Maintaining a positive and professional demeanor when interacting with users, ensuring excellent customer service at all times
SUPPORT DESK COORDINATOR ESSENTIALS:
  • Minimum 12 months in an administrative role
  • Minimum 12 months in an IT role
If you feel that you fit the above criteria then please apply today by submitting your CV to us. Please note due to the high volume of applications that we receive only successful applicants will be contacted. For information on how we process personal information please refer to our website: How We Use Your Personal Information.
 
At Australasian Recruitment Company we are committed to an Equal Opportunities policy and make employment decisions by matching business needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities) gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

Reference: 52430301

Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.

Report this job

Not quite what you are looking for? Try these similar searches