Support Administrator

We are looking to hire a Support Administrator/ Customer Service Assistant who would like to forge a long- term career within an award-winning environment.

This company is a global brand and market leader offering attractive future prospects for the right people.

Our client has particular interest in people who come from a similar background.

Role Support Administrator - Customer Service

Salary £25k - £29k Basic Salary + monthly bonus

Location Office in Cardiff - free parking

Hours Full Time Permanent, Business Hours Mon-Fri

The Role

• To provide administration support services to the internal and external sales teams.
• Order processing and entry on the internal system (full training provided)
• Engage with the clients over the telephone when required to improve the customer experience.
• Handle any queries, faults or complaints that come from customers effectively and professionally.
• First class customer service skills written and verbal
• To be an ambassador for this market leading brand, carrying forward the quality of interaction that has come to be expected from such a well-respected business.

The Person

• Experience within a similar support administration role.
• Experience of providing fantastic customer service to clients.
• Excellent communication skills at all levels
• Great team player who is also comfortable to work on their own initiative.
• A natural problem solver who is used to working within a fast paced and changing environment
• Comfortable with IT literacy and basic Microsoft packages
• Someone who wants to build a long-term career within a fantastic brand
• Someone who uses their initiative and is solution orientated

The Reward

• Up to £29k basic salary depending on experience.
• Month in bonus in addition to salary
• Great benefits and a fantastic down to earth working environment
• Genuine career progression opportunities for the future
• The ability to represent a massive brand and household name
• Ongoing training and development

If you are interested in this role apply now to be considered.

Although we endeavour to respond to every applicant, due to the volume of applicants this is not always possible so there may be times where only successful applicants are contacted.

Red Rhino Solutions is a Recruitment & Training business with over 25 years of expertise.

See what happens when you have a Rhino in your corner, A RARE BREED!

Follow us on LinkedIn for regular job opportunities and check us out at www.redrhinosolutions.co.uk

Other job titles associated with this role are

Administrator, sales support, sales administrator, office manager,