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Strategic Account Manager - Retail Delivery - Global Distribution

Strategic Account Manager - Retail Delivery - Global Distribution

Posted 7 March by Macgregor Cavendish (UK) Ltd
Easy Apply Ended
£60,000 - £70,000 per annum
Central , Renfrewshire
Permanent, full-time
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Posted by Macgregor Cavendish (UK) Ltd

Strategic Account Manager - Retail Delivery - Global Distribution

National Role

Salary: C : £60K to £70K Base Plus Car Allowance plus Excellent Benefits

Our Client:

Our Client is a market leader in International and Cross Border Ecommerce delivery.

The Role

AstheStrategic AccountManager you will be focusingonthe top tier RetailClient’s Nationally

You will play a pivotalroleinensuringcontractual compliance and effective management of the Accounts. Your responsibilitieswillencompass a range of contractual, operational, and relationship management aspects.

Responsibilities

  • Manage andoversee the Account Management related to the Top tier Accounts
  • Ensure compliance withcontractual terms andconditions,including service level agreements (SLAs), timelines, and performance metrics.
  • ActastheprimarypointofcontactforThe Clientregardingcontractualmatters
  • Cultivateand maintainstrong relationshipswith keystakeholderswithin the Client, understanding their needs andexpectations.
  • Collaborate withinternal operational teams to align contractual requirements withday to day delivery operations.
  • Ensure that operational processes adhereto contractual obligations anddeliver the agreed-upon service levels.
  • Participate incontract negotiations, workingclosely withlegalandbusiness development teams
  • Establishandmonitorkeyperformanceindicators(KPls)outlinedincontracts
  • Regularly analyse andreportontheperformance ofdelivery operations,providing insights and recommendations for improvement
  • Developandimplementriskmitigationstrategiestoensuresmoothoperations.
  • Maintainaccurateandup-to-datedocumentationrelatedtocontracts,amendments, and negotiations.
  • Address andresolve any issues promptly, collaborating withrelevant stakeholders to implement effective solutions
  • Proactively identify and address potential issues before they escalate
Skills and Experience
  • ProvenexperienceinKey Account management,withinthelogisticsorsupply chainindustry
  • Strong understanding of negotiation principles
  • Excellent communicationandinterpersonalskills
  • Abilitytocollaborateeffectively withinternalandexternalstakeholders
  • Detail-oriented withstrongorganisationalskills
  • Familiaritywithretaildeliverylogisticsisadvantageous

Apply Vicky

Reference: 52272049

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