Statements & Managed Mailings Manager

Chelmsford/Hybrid

Your Responsibilities:

To assist in planning, manage, communicate and implement all allocated Statement or Managed Mailing project technical actions within agreed timeframes and departmental guidelines, including:

• Project planning - To assist, build, maintain, and own DMD project plans or sections of plans for all allocated projects/areas of responsibility, to be able to walk a client through the project plan steps in detail and understand where time can be saved/extended.
• Project delivery - to deliver completed tasks on target within agreed dates, from initiation to completion of the project.
• Client/Supplier relationships - to build and maintain direct relationships with any relevant clients or suppliers to enable operational requirements to be met.
• Be able to travel to third party sites and Management Company offices as required for relevant meetings, review of printed or enclosed output etc. (May be required with very short notice).
• Project documentation - to produce required documentation and maintain up to date including Testing for all allocated projects, to keep department KPI’s and reporting tools up to date.
• Project meetings - to attend/hold regular meetings as necessary during projects to enable communication with all relevant parties to raise/resolve any issues, and to produce meeting minutes detailing the key points relevant to the department. To represent SS&C in both conference call and face to face situations.
• Updates - to provide regular updates on the status of all allocated projects/tasks to Management.
• To support the new implementation of Tango +, including processes and procedures, data mapping, and template building.
• To plan the production or all daily, bi-annual, distribution and ad hoc mailings through our DMD Printing and enclosing functions.
• To include resourcing, machine capabilities and working schedules.
• To maintain supplier relationships.
• To work in conjunction with the Statements & Managed Mailings Team, DMD Print Room. DMD Enclosing Room, & DMD Stock Control.
• To ensure all mailing and dispatched within SLA an adhere to associated project timelines.
• To report all mailing statuses to Management.
• To contribute towards resource planning and cost benefit analysis for new business take-On’s.
• To carry out any other duties which are within the employee's skills and abilities whenever reasonably instructed.

Skills/Experience:

• Ability to prioritise between projects and tasks, and to work on more than one project at once with differing timeframes
• Previous experience in an environment where regulatory deadlines are required to be met.
• Analytical, to be able to work with large subsets of data from various systems, using Excel
• Integrity
• Communication
• Flexibility
• Teamwork
• Customer Focus
• Planning & Organisation
• Commercial Awareness
• Quality Focus
• Initiative
• Problem Solving
• Accountability

We encourage applications from people of all backgrounds and particularly welcome applications from under-represented groups, to enable us to bring a diversity of perspectives to our thinking and conversation. It's important to us that we strive to have a diverse workforce in the widest sense.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Background Checks

All offers of employment at SS&C are subject to background verification checks, including 5-year employment history, proof of eligibility to work in the hiring location, proof of address, credit check and criminal record check (where permitted by local law). The accuracy of all information you submit as part of your application is vital and may be used as part of the background-checking process should you be successful.

About SS&C Technologies

SS&C is a global provider of investment, financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.