Specialist Mortgage Advisor (2nd Charge Specialist) - LEADS PROVIDED!

JOB PURPOSE

To manage all referred second charge residential, specialist mortgage applications from enquiry through to completion whilst providing a first class service in a compliant manner.

Working within the team, taking referrals from Team Manager and senior specialist mortgage advisors, this role requires a great team player, communicative, hard-working with great attention to detail.

MAIN DUTIES AND RESPONSIBILITIES

Main, 'day to day’ duties:

• Handle all applications in a timely manner so the introducing firm and customer are satisfied with the progression of their mortgage application.
• Provide feedback on an 'as and when required’ basis to the staff member that made the referral.

Other duties:

• Adhere to the high quality control standards expected by the firm.
• Attend all training.

PERSONAL AND OTHER DUTIES AND RESPONSIBILTIIES

• To display Company core values at all times.
• To actively keep updated with the company’s services, procedures, best practice and regulatory requirements.
• To develop by, where necessary, attending courses, meetings, training events, workshops and seminars.
• To demonstrate clear written and verbal communication skills.
• To be highly self-motivated and organised, and to encourage others likewise.
• To make informed decisions whilst being aware of the consequences.
• A recognition and regard for observing confidentiality.
• An ability to work on own initiative and meet set timescales.

QUALIFICATIONS AND TRAINING

• CeMap 1,2 and 3 - preferrable.

KNOWLEDGE AND EXPERIENCE

• Industry knowledge preferable.
• IT literate, particularly with Microsoft Office.

KEY SKILLS & BEHAVIOURS REQUIRED

• Ability to demonstrate clear written and verbal communication skills.
• Attention to detail.
• A responsible and professional attitude.
• Good people skills - able to build relationships with colleagues at all levels.
• To act with integrity.
• The ability to plan and prioritise your own work load.
• Calmness under pressure.
• Decision-making ability.
• Excellent interpersonal skills.
• Effective organisational skills.