Speaker Liaison Assistant

Are you passionate about creating seamless events that bring speaker communities together? If so, we have an exciting opportunity for you as a Speaker Liaison Assistant GovNet.

About Us:

At GovNet, we pride ourselves on creating vibrant communities through events, exhibitions, conferences, and training courses that serve diverse industries, from education to healthcare to emerging technology. We are passionate about understanding and addressing the evolving challenges faced by these communities, striving to deliver impactful solutions. With a track record of excellence across various markets, we are dedicated to enhancing the sectors we serve.

Role Overview:

As a Speaker Liaison Assistant, you will play a crucial role in ensuring the seamless execution of our Training Events and Conferences. You will act as the vital link between Content Producers, Marketing and Operations teams, suppliers, and speakers, ensuring all aspects of our events are meticulously organised and executed. Additionally, you will be responsible for managing the scheduling, website, and online administration of our soft skills open training courses in collaboration with our Trainers.

Key Responsibilities:

• Liaise with divisional Heads of Content to clarify event briefs and speaker requirements.
• Work closely with marketing and operations teams to ensure all speaker needs are understood and met.
• Maintain expo/conference programmes with 100% accuracy across all channels.
• Manage internal databases and documents, ensuring all information is up-to-date.
• Obtain and organize speaker pictures, biographies, and session details within marketing and promotional deadlines.
• Proofread conference programmes and make necessary amendments on all printed/digital materials.
• Receive, collate, and format presentation slides according to specifications and deadlines.
• Provide onsite support when necessary, managing speakers, AV technical teams, and event lounges.
• Deliver excellent customer service to speakers and sponsors, maintaining regular correspondence.
• Proactively identify and address any issues, escalating complex matters to relevant managers for resolution.
• Work with the Senior Product Development Manager on scheduling repeat soft skills courses and building strong relationships with trainers.
• Liaise with trainers to confirm course dates, obtain presentations, and ensure learning materials are prepared.
• Set up online course content, feedback forms, and UMG Network group for each course.
• Monitor and analyse post-course feedback to identify trends and escalate any issues to the Senior Product Development Manager.
• Assist with opening and closing online events when required due to resource demands.

Essential Requirements:

• Strong organisational skills to manage multiple deadlines effectively.
• Excellent written and verbal communication skills.
• Ability to multitask and prioritise tasks efficiently.
• Proficiency in IT tools and software.
• Previous experience in organising and running events.
• Exceptional attention to detail.
• Positive attitude and great team player.
• Ability to work under pressure with patience and composure.
• Flexibility and adaptability to evolving requirements.

Desirable Skills:

• Experience with CRM and event platforms such as HubSpot, Swapcard, or Zoom.
  
  What We Offer:
• 
  Salary of £25,500-£27,500 per annum dependent on experience.
  
• Flexible, hybrid working (work from home with one day in the office).
• Enrolment in our annual profit share scheme with possible bonuses of 20% or more.
• A Great Place to Work accredited workplace.
• Summer and Christmas Parties and team socials.
• 25 days holiday (increasing 1 day per year to a max of 30 days).
• Westfield Health Cash Plan
• Up to 3 days off for your birthday.
• Summer half-day Fridays.
• 37.5-hour week.
• Opportunities for professional growth.
• Access to corporate discounts at over 3500 UK gyms.
• Tech scheme.
• Cycle-to-work scheme.
• Workplace Nursery Scheme.
• Group Life Assurance.
• Employee Assistance Programme.
• Pension Scheme