Spanish speaking Customer Service Executive (with German, Italian or French ideally)

SPANISH SPEAKING CUSTOMER SERVICE EXECUTIVE (IDEALLY WITH GERMAN, ITALIAN OR FRENCH)

CONTRACT DURATION - ONE YEAR CONTRACT INITIALLY WITH EXCELLENT PROSPECTS FOR A PERMANENT ROLE

LANGUAGES: Fluent Spanish is essential as well as a good level of English plus ideally a good level of German, Italian or French

LOCATION: South West London (zone 3) - THIS ROLE IS BASED IN THE OFFICE MONDAY TO FRIDAY

SALARY: £28,000 pa starting salary

COMPANY AND BACKGROUND

Our client is a world leading exporter of some of the world’s most recognised brands in the luxury goods sector.

JOB RESPONSIBILITIES
This is a fantastic opportunity to join a fairly small but very friendly and supportive international team as a Spanish speaking Export Customer Service Executive.

Your role will initially be a one year contract but with excellent prospects for a permanent position. You will be responsible for offering full B2B support to clients, agents and distributors and will include the following duties and responsibilities:

• Placing customer orders for products
• Advising customers of queries on orders and finding solutions for them
• Dealing with customer complaints
• Liaising with courier and freight companies
• Monitoring the efficiency of the export operations in the territories you are responsible for
• Providing support to the Export Sales Teams

CANDIDATE EXPERIENCE / SKILLS

• Fluency in Spanish (with German, Italian or French ideally)
• Previous customer service experience or administrative experience is preferred but all experiences will be considered including retail, hospitality and tourism
• A clear and confident communicator
• Effective at prioritising and able to work to deadlines and under pressure

SALARY
£28,000 pa depending on experience plus benefits

WORKING HOURS ARE MONDAY TO FRIDAY, ALTERNATING BETWEEN 8.00 - 16.00 OR 9.00 - 17.00

CONTACT: Lisa Grimes