SME Account Handler

SME Account Handler required to join a very well-established independent insurance broker due to some exciting plans for further growth, based in the Newport, Shropshire area.

The role will focus on providing exceptional client service to existing clients. You will get involved in broking support for renewals and handle any midterm adjustments, you will also be working alongside Account Executives on a day-to-day basis. Another key aspect of this post will be to build and maintain both client and insurer relationships over the telephone and to secure the best terms for the client.

Our client is ideally looking for someone with strong customer service skills with a good knowledge of all the main commercial classes of insurance. Strong client relationship skills are essential for this role, with the ability to build high levels of rapport over the telephone. You will need to be a team player with high levels of positivity and professionalism. You will also need some knowledge in using Acturis.

In return you can expect a competitive salary and to work as part of a close knit, friendly team that are great at what they do. The business creates a supportive culture where employees are valued and offers scope for career development and progression.