ServiceNow Admin

Context:

We are working with one of the UK's leading utilities company who are looking for a ServiceNow Admin to join the team.

They are working on a remote basis, with the potential to come to their office once a month.

They are looking for a professional with 1 years' experience with ServiceNow, with an associated ServiceNow certification. This is a great opportunity for learning and development for a ServiceNow professional who is looking to progress in their career.

Responsibilities:

• Act as the principal overseer of the ServiceNow platform, responsible for its configuration, upkeep, and assistance
• Work closely with stakeholders to collect requirements and deploy solutions within ServiceNow to streamline business processes.
• Customize and tailor ServiceNow modules, encompassing Incident Management, Change Management, Service Catalog, and Knowledge Management.
• Administer user access, roles, and permissions within the ServiceNow environment.
• Develop and manage ServiceNow reports, dashboards, and performance analytics to track system usage and optimize performance.
• Execute regular system maintenance duties such as patching, upgrades, and performance optimization.
• Deliver comprehensive user training and assistance to ensure proficient utilization of the ServiceNow platform.
• Diagnose and resolve ServiceNow configuration, workflow, and integration challenges.
• Remain informed about ServiceNow platform updates, emerging features, and industry best practices to maintain cutting-edge proficiency.

Requirements for application:

• 1-year ServiceNow Experience
• Associated ServiceNow Certification

What to expect:

• Salary - £25,000 - £30,000
• 28 days holiday
• Company sick pay scheme
• Pension match contribution
• Life insurance policies
• Great development opportunities to progress
• Performance based annual Christmas bonus
• Pay rise consideration at end of year