Service Sales Support Administrator

Role Overview

proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.

Our immediate requirement is for an experienced Service Sales Support Administrator to be a key part of our Egham team, taking full responsibility for providing centralised internal administration support to the Service Quality Manager and Service Support Team.

This is an exciting opportunity for an exceptional Service Sales Support Administrator to join an established operation with scope to drive and enhance the service at every opportunity.

Experience and seniority of the position will be reflected by the remuneration and benefits package.

Key Responsibilities

• To provide assistance to SQM and Service Support Team
• Daily reporting for Client Accounts
• Assisting / preparation of reports that may be required
• Contract Administration onto CRM
• Preventative Maintenance Paperwork creation
• Post Preventative Maintenance Paperwork updates
• Rate Card Administration onto CRM
• Small Quotations for additional engineering services
• Quote follow ups and handovers

Personal skills

• Excellent organisational skills
• Methodical approach with attention to detail
• Ability to work to strict guidelines
• Experience and advanced skills in MS Word / Excel

About proAV

proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication.

From reviewing technology to integration to post-deployment support, you’re in safe hands when you trust your AV and UC to proAV.

We are recognised as one of the AV industry’s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open.

From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products and technologies 24/7/365.

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Equality, Diversity & Inclusion

proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other’s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.