Service Engineer

Service Engineer – Municipal £32k Andover North Midlands

Are you an experienced Service Engineer? Do you have previous experience working in the Water Treatment industry?

Attega Group is currently partnering with a leading Municipal company in recruiting a Service Engineer to join their team.

The main purpose of this role is to ensure the smooth running of a fast-paced Breakdowns department

In return, our client is offering a salary of £32,000, depending on experience, plus 25 days holiday plus bank (And Birthday) Private health care Comprehensive Pension Scheme Company Vehicle This will be a full time, permanent role of 37.5 hours a week

Reporting to the Operations Director your responsibilities will include:

• To develop and maintain good working relationships with customers through providing best in class quality service by always being punctual, helpful and courteous.
• Carrying out preventive maintenance and commissioning work
• Timely submission of work reports, time sheets and all other documentation.
• The timely completion of site tasks and activities as required.
• Offering the client after-sales technical and commercial support and feedback on future product development, features and functions.
• Looking for recommendations and opportunities to improve the clients system, (reliability or productivity) and where appropriate QOF the client for parts, consumables or plant.
• Undertaking upgrades and refurbishment work.
• For all of the above, provide regular updates to your line manager on any issues that may result in financial, reputational or operational impact on the Company.
• Carry out breakdown work – troubleshooting /fault finding.
• Liaise and work with the appropriate sales team.

The ideal candidate:

• A qualification in Mechanical, Electrical or Chemical Engineering.
• Extensive knowledge and experience of the company products, applications and markets.
• Full UK Driving Licence is essential.
• Excellent communication skills with previous client facing experience.
• Punctual and presentable.
• Knowledge and experience in water treatment is desirable.
• Excellent time management skills.
• Passionate about providing a first-class service to our customers.
• Able to handle challenging conversations with customers and find a resolution.
• A good level of IT competency.
• Able to prioritise workload and manage multiple tasks.

For more information on our Service Engineer role, please contact Will O’Neill in the Attega Group offices today!