Service Desk Team Leader

Service Desk Team Leader
Shirley (Solihull)
12 Month Fixed Term Contract
£36,000 Annual Salary
1 day Working from home

Gleeson Recruitment have a fantastic opportunity working alongside a well established, national organisation who have a fantastic opportunity for an enthusiastic Service Desk Team Lead to manage their own team as well as escalated queries.

Essential Person specification:

• We are looking for someone with 3 or more years of experience working in a busy Service Desk environment role.
• Experienced with Service desk policies and procedures.
• 2 or more years in a Team Leader role in a busy service desk team.
• Coaching and Development of team members.
• Experience in use of ITSM
• Any experience of Service Now would be beneficial.

If interested click apply!

Glee IT

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