We are currently recruiting for a experienced IS Service Desk Manager to join the team at the KNOWHOW Customer Contact Centre based in Sheffield. You will be responsible for the management and performance of the I.T Service Desk analysts who support Dixons colleagues and ensure that service levels are achieved. You will ensure that customer expectations are met or exceeded and responsible for ensuring the colleagues are meetin...
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Date: Yesterday
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Exeter, Devon
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£23,000 - £30,000 per annum
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5 applications
Projects and Service Delivery Manager (19311) Devon, Exeter £23,000 - £30,000 Purpose of Projects and Service Delivery Manager Role : To assist and support the Facilities Manager in providing day to day operational management for all services within a portfolio of buildings. To supervise facilities personnel as required.<...
We are recruiting for a permanent IT Service Desk Manager to work for our leading organisation based in Worthing. They are looking for dependable characters with experience of working in professional services and ITIL environments, experience of setting up a support team would be highly desirable. You will be responsible for all management of the Service Desk team and operations along with being technically 'hands on' as ...
Service Delivery Manager . Established services client is currently recruiting a service delivery manager to oversee all IT Support Services staff (service desk and desktop support functions) and ensure that end users are receiving the appropriate assistance, resolution to IT issues and customer support as well as ensuring all published SLAs are being met. For the first 6 months the service delivery manager will need to be w...
Software Asset Management Delivery Manager - Head of SAM Service Delivery - Software Asset Management Service Delivery Manager - Software Management Delivery Manager - Software Licence Management Service Delivery Manager - Surrey / South London to £60K + Bonus. I am seeking a Software Asset Management Delivery Manager - Head of SAM Service Delivery - Software Asset Management Service Delivery Manager to ensure the successful delive...
User Access Manager / Service Desk Manager - AD, Exchange, ITIL, SOX c£45k User Access Manager / Service Desk Manager sought to manage an existing team of 3 analysts focussed on Profile & Access management ensuring relevant access rights are granted, managed and maintained. Line management of the team of Analysts will form the initial responsibility with a requirement to expand and grow the team over time. Responsi...
Organisation Description A multinational organisation with a strong market presence. Job Description My client are currently looking for a Service Desk Operator for their busy office based in Leicester. The key responsibilities for this role are :- - Provide a first point of contact via phone, e-mail or fax as appropriate for each contracts stakeholders, to ...
Team Leader / Coach £21k-£25k We are looking for an inspirational, self-motivated and energetic team leader to manage a Customer Service and Sales Support department. You will be responsible for maximising team performance, ensuring individuals receive feedback, support and coaching to meet and exceed the agreed targets for income, cross selling and up selling. Ensure team productivity and efficiency th...
Our client is a high profile property investment company and they are currently seeking to appoint a Service Desk Team Leader, to work within their Health and Safety (H&S) Compliance team. Your Key accountabilities will be working with the H&S Compliance Project Manager and Service Desk Manager, to set up and maintain all systems, ensuring that all compliance activities’ are suitably recorded. Key Responsibilities:</...
Search Consultancy are looking for an experienced Service Delivery Manager to work for a highly respectable company based in Cheshire. The Service Delivery Manager will have a number of years experience in a similar role. The Service Delivery Manager shall be responsible for the following: Oversee all IT Support Ensure all SLA's are being met Liaise with 3rd parties and negotiate co...
My London based client is looking for a Service Desk Manager for an initial 6 month contract. You will be tasked with the following, - Managing a team of 5 Engineers across 1st/2nd Line, supporting circa 900 users - The ideal candidate would come from a strong ITIL background (Incident, Problem and Management information) - Experience with building a team and recruiting members of staff - Windows based knowledge for...
Our prestigious client based in South Petherton are looking to recruit an Office manager to join their busy team Principal Responsibilities Supervising and monitoring the work of sales administration and Reception staff Ensuring the delivery of a high level of customer service and support Management of car fleet, including insurance issues and company mobile phones Control of office...
School/Unit: IT Services Reporting to: Service Desk Manager Duration of Post: 18 months - 2 years Working Hours: Full Time/36.25 hours per week Within the Service Delivery Team, at the University of St Andrews, the IT Service Desk is the main focus for queries and assistance for staff and students seeking advice on the use of computer systems. These may...
103 jobs matching this search were posted in the last week
My client based in Oxfordshire is currently seeking an IT Operations Manager for an immediate 3-6 month contract. My client is currently going through a major Network refresh and is looking to bring ITIL into the service desk. You will be responsible for the Service desk, Desktop and Infrastructure teams and will need proven management experience. We are looking for someone with strong leadership experience who has good Infrastructure knowledge...
Working in a fast paced environment as IT Manager, the successful candidate must be a highly seasoned IT professional capable of providing IT infrastructure support and oversight to the business. Responsibilities: • Providing day to day IT support to circa 35 employees ie troubleshooting, setting up new starters, printer issues, blackberry issues etc; • Identifying and solving any problems that affect desktop compu...
Corporate Reception and Events Manager - £40,000 – 12 month contract Blue chip Corporation located in the Canary Wharf is seeking a Reception Manager / Events Manager to join the team. Your focus will be to ensure that the internal clients and their visitors are taken care of from the moment they enter the building. You will be responsible for the following: • Ensuring that all client facing re...
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Date: Today
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Hong Kong,
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Salary negotiable
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14 applications
Organisation Description Our client is an international fashion company within the luxury retail industry. They are now looking for a Customer Service Manager to manage their retail team in HK. • International Company • Dynamic Environment • Competitive Remuneration Package Job Description As a Customer Serv...
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Date: Today
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Hong Kong,
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Salary negotiable
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6 applications
Organisation Description Our client is a global cosmetic company within the luxury retail industry. They are now looking for a Senior Customer Service Manager to manage their customer team in HK. -International Company -Dynamic Environment -Competitive Remuneration Package Job Description As a Senior Customer Service Manager , yo...
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Date: 13 May
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Hendon, London
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£40,000 - £45,000 per annum
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37 applications
Job Title : IT Support Manager Location : Hendon, Greater London Salary : £40k - £45k Our client a top 100 positioned business is looking for a dynamic and commercially driven leader. They are a busy distribution company with sites across the UK so multi-site support is vital. The IT Support Manager is a key position in the team and will be responsible for the management and development of the IT sup...
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Date: Yesterday
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Exeter, Devon
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£30,000 - £38,000 per annum
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5 applications
Compliance and Performance Manager (19436) Devon, Exeter £30,000 - £38,000 Purpose of Compliance and Performance Manager Role : Reporting to the Compliance Manager, you will have full responsibility for ensuring compliance with ACOP’s L8 and the Clients’ risk assessments across all Carillion site within SWRPC. Working closely with the...
Job Description IT Support Officer Required Reed are working with a Client based in Oakham to recruit a IT Support Officer for a full-time temporary position initially for one month. Description: An IT support officer to assist with the following tasks: Major Objectives: § To provide 1st and 2nd Line support to all us...
Title: Relationship Manager / Account Manager Location: Ruislip, Middlesex, West London Salary: £35k + bonus Our client is a highly successful and market leading company selling IT service desk, customer support and employee help desk software and solutions. Excellent customer support and service has led to our client winning a range of technology supplier and industry awards in recent years. This compa...
TribePost Ltd are working on behalf of Gamma Telecom Ltd to fill this vacancy. Available vacancy: Customer Development Manager Basic Salary: £18k - £20k per annum (depending on experience), plus bonus, commission and benefits Location: Fareham, Hampshire Gamma Business Communications welcomes applications for the position of Custome...
General Warehouse Manager Birmingham £25,000 to £35,000 DOE General Warehouse Manager required for a brand new 15,500 sq foot warehouse opening in Birmingham. This is an exciting new role which will require the General Manager to be very hands on and get involved in all aspects of the warehouse and being a team player. Duties will include but not limited to: Manage the onsite team to ...
Service Level Manager - Radiology - Based East Midlands or North UK - Salary to £45k plus car Our client, one of the UKs leading MES providers, is seeking a Service Level Manager, who will take the lead on delivery of the radiology maintenance and service delivery in the maintenance only environment. Your role will be to: Lead in radiology service delivery to our maintenance only (Protect/MMS) clients, ensuring the c...
