Service Desk Analyst (1st and 2nd Line), Office 365, AD, Azure, etc)

Office Based 5 Days Monday - Friday

Key skills: 2nd Line Support, Office 365, Exchange, AD, Azure, Excellent Communication skills & Customer Service.

My Client is a highly dynamic and successful computer reseller and consultancy providing leading best of breed IT hardware, software, networking and peripheral products who are seeking an enthusiastic 1st and 2nd Line Support Service / Help Desk Engineer with a minimum 2 - 3 years’ experience. You may come from an MSP, Managed Service Provider or similar background. You will be a dedicated resource on one of my client high profile customer sites.

You will have excellent exposure to Windows, Active Directory, Office 365, Azure and some networking resolving more complex issues and escalations.

• 2nd Line Service Desk / Help Desk Support
• Office 365 support
• Azure
• Firewall management
• Network troubleshooting

You must have excellent communication skills and be polite / personable. Attention to detail is a must.

This is an exciting role where you can build a fantastic long-term career with a chance for advancement within the company. You will also receive first class training.

Key skills: 2nd Line Support, Office 365, Exchange, AD, Azure, Excellent Communication skills & Customer Service.