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Service Design Lead

Posted 28 April by Sanderson
Salary icon £500.00 - £650.00 per day
Location icon Southampton , Hampshire

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Role: Service Design Lead
Rate: £650 p/d Outside IR35
Location: South Coast - AD hoc travel
Duration: 3 months initial

We are looking for a Service Design Lead to facilitate design sprints for a financial services company. The main focus of this role is work closely with product to develop and prioritise a journey backlog to provide focus to the service design sprints.

Experience required:

  • Previous experience as a Service Designer
  • Experience facilitating and leading design sprints
  • Experience within financial services
  • Proven experience leading workshops with stakeholders
  • Previous experience mapping the MVP to-be service
  • A holistic approach that focuses on end-to-end experiences, including business processes, interactions, technology, and touchpoints experienced by customers, colleagues, and third parties.
  • Previous experience of journey backlog development

Please email with CV, portfolio, and any other supporting files. I will endeavour to respond to each application individually.

Reference: 52545873

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