Service Charge Project Manager

Service Charge Project Manager

Bedford (Hybrid)

£45,000 per annum

Full time (37 hours per week)

Permanent

We are currently looking for a Service Charge Project Manager to join our Finance Team. This is an exciting new role and opportunity to be a part of the transformation process. You will be a lead role within the organisation to review how we administer service charges across our portfolio, leading on a project of implementing change. The successful candidate will ensure that an excellent high-quality service is provided to our internal and external customers.

What you will be doing:

• Act as the key project resource for the service charges improvement project and in the implementation of systems / processes / interfaces arising

• To lead on a review of the service charge setting for both rental and home ownership properties on fixed and variable service charge regimes.

• Lead and project manage the work-stream, project deliverables and milestones

• Liaise with the Homes and independent living teams to review, calculate and implement revised estate, scheme and unit apportionments

• Lead the work-stream for re-structuring and cleansing the property database and coding

• Provide technical advice to the organisation.

• Produce letters, notifications and information documentation required as part of the service charges processes

• Collaborating with and challenging key stakeholders.

• Establishment and maintenance of sound financial systems and procedures, ensuring that these are standardised across the project to improve efficiency and effectiveness

We’d love to meet someone with:

• With at least 4 years' experience of working in a financial environment

• Considerable experience of service charge management in the housing sector

• Experience of working with computerised Financial and Housing Management systems, including service charge modules

• Great attention to detail and ability to work systematically to achieve objectives

• Excellent numeracy skills and an ability to understand, analyse and manipulate information and data

• Lease and rental product knowledge

• Ability to interpret and convey complex information (orally / in writing) to a range of diverse audiences and liaise credibly and articulately with other professionals

Amongst what we offer you is:

• A competitive salary of £45,000 per annum

• 28 days holiday PLUS Bank Holidays (rising to 33 days plus bank holidays with length of service)

• A generous contributory pension scheme

• Enhanced family leave

• Private health care

• Free life assurance

• Access to an extensive suite of wellbeing services and tools including a digital gym

• Opportunities for learning and development

• Discounted gym membership

• Retail discount scheme

• Hybrid Working

Please note the successful candidate will need to complete a basic DBS application.

Closing date: 10th May 2024

Interviews to be confirmed

We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.