Service Advisor

Posted 13 May by The Solution Auto

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Vacancy - Service Advisor

Our client, a well-established motor trade employer with a great reputation, is looking to recruit an experienced Service Advisor to join the team.

As a Service Advisor, you will the first point of contact for customers in the Aftersales department, you will check vehicles in and out, liaise with your customers ensuring the best possible customer experience and securing future work as necessary,

Dealing with customers' requirements for service and repair work in an efficient and courteous manner.

To carry out systematic follow up, up-sell and prospecting activities in order to maintain and build the volume of work for the service department.

Deliver exceptional levels of customer service,

You will also be required to promote additional products and services as well as working with the Workshop Controller and the Service Manager.

Must have experience in the role, ideally within a franchised dealership but not essential.

Further training and development with HUGE career prospects

Do you have exceptional customer skills or experience in a customer service advisor role?

Our client can offer excellent working facilities with a competitive salary, together with a host of other employee benefits including:

  • Uncapped bonus
  • Holidays that increase with Length of Service, and your birthday off work.
  • Life and Health benefits
  • Pension
  • Cycle Schemes
  • Staff Discounts.
  • Optional ongoing Training and Development Programme available.

Working hours/days:

Mon - Fri 8am to 6pm

Sat - 8:30am - 12:30pm (Rota 1 in 2)

Salary:

£27k + basic

£32k++++ OTE (Uncapped and people earning MUCH more)

Who are you applying to?

The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.

Key positions; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.

Required skills

  • Aftersales
  • Service Advisor
  • Customer

Application questions

Do you have previous/current experience of this role within a dealership / automotive company?
Do you hold a full, current, UK driving licence?
Are you eligible to work in the UK?
Do you have a stable career history?
Do you have a criminal record?

Reference: 52642177

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