Service Advisor

The Role:

Silcom Recruitment are currently seeking an adept Customer Service Advisor with experience in the motor trade industry to join our client's body shop in Fleet. Our client specialises in comprehensive body repairs, restoration work, and welding, and they are eager to grow their team.

Responsibilities & Requirements of a Service Advisor:

Greet customers and provide excellent customer service.

Assess vehicle damage and provide accurate estimates for repairs.

Schedule appointments and coordinate with technicians to ensure timely completion of repairs.

Communicate with customers regarding repair progress and any additional work required.

Handle customer inquiries, complaints, and concerns professionally and efficiently.

Maintain detailed records of customer interactions, repairs, and transactions.

The Package:

Basic Salary of up to £30,000 [Depending on experience] + £38,000 OTE!!

Monday to Friday [8:00am - 6:00pm] + (1-in-2) Saturday mornings!

If you believe you have the passion, knowledge, experience, and enthusiasm to succeed as a Service Advisor, then we would like to hear from you.

**Don’t worry if your CV is out of date, please get in touch and we can work with you to do the rest**