Service Advisor

Posted 22 March by The Solution Auto

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Automotive Service Advisor - Warrington

Our client, a fantastic employer, well established franchised dealer group, is looking to recruit an experienced Service Advisor.

Salary: £25k Basic + Bonus

As a Service Advisor you will the first point of contact for customers in the Aftersales department, you will check vehicles in and out, liaise with your customers ensuring the best possible customer experience and securing future work as necessary,

Dealing with customers' requirements for service and repair work in an efficient and courteous manner.

To carry out systematic follow up, up-sell and prospecting activities in order to maintain and build the volume of work for the service department.

Deliver exceptional levels of customer service

You will also be required to promote additional products and services as well as working with the Workshop Controller and the Service Manager.

You will have experience in the role, ideally within a franchised car dealership

Further training and development with huge career prospects

Do you have exceptional customer skills or experience in a customer service advisor role?

Working hours/days:

Mon - Fri - 8.30am to 5.30pm - Flexible

1 in 2 Saturdays

Company Benefits:

Enhanced Annual Leave

Company Sick Pay

Career Development

Time and a half for Overtime

Long Service Awards

Discounted Car Schemes

Discount and Saving Scheme

Staff Retention Rewards

Employee of the Month

Company Events and Gifts

Company Apartment in Spain for you and your family

Bonus & Commission

Pension Options

Free Flu Jabs and Eye Tests

Confidential Wellness Support

Free Tea and Coffee

Who are you applying to?

The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.

Key positions; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.

Required skills

  • Aftersales
  • Service Advisor
  • Customer

Application questions

Do you have previous/current experience of this role within a car dealership / automotive company?
Do you hold a full, current, UK driving licence?
Are you eligible to work in the UK?
Do you have excellent communication skills?
Do you work well in a team?

Reference: 52362357

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