Service Administrator

We’re currently representing a long-standing client of ours in their search for a Service Administrator. This is a fast-paced opportunity for an extremely organised, enthusiastic and progressive candidate to join their busy team.

The company view this role as crucial to its continued growth and development. A newly created role within the business, they are looking for a proactive candidate that wants a business whereby they can build a career with. As it’s a new role, there’s plenty of scope for development for the right candidate, working with an experienced yet progressive leader.

The main responsibilities:

• Data cleansing of database, updating customer records, equipment records.
• Responsible for the service team inbox, and answering the phone as and where required.
• Booking in jobs for Service Engineers, and providing general administrative support to the engineering team.
• Working closely with internal teams to ensure that customer jobs are completed in a timely manner.
• Building relationships with customers, both existing and prospective, via a mix of email and over the phone.
• Liaising with manufacturer to register products for warranty, as well as completing any warranty claims with support from Service Manager.

We’re absolutely focussed on work ethic and a willingness to learn rather than any specific experience here- although work experience within a service-led role would be beneficial. For the successful candidate, there’s fantastic learning and development opportunities on offer here with a great chance to really build a career with this business.

If you are interested in finding out more then please apply today.

Due to the anticipated high volume of applications we may receive for this advertisement, it is with regret that we may only be able to contact those applicants successful in being shortlisted. However, your application for this or any further roles, may mean that we are able to contact you when additional vacancies become available. Should you not want this to be the case, please feel free to contact us directly to ensure we are aware of your wishes.

StormX Recruitment Ltd is an employment agency and employment business.