Senior Store Manager

Excellent opportunity as a Senior Store Manager at a flagship shore of a well-established premium brand.

The job holder is to be willing to develop the team and support the expansion of the brand and to manager a team in order to achieve their goal.

Job description:

• Lead in maximizing sales and profitability through the effective management of store operations and excellent customer service.
• Show solid commercial awareness and implement initiatives to drive sales performance.
• Understand local market trends and competition and communicate this information to the line manager.
• Understand and improve store performance by analysis of reports and KPIs such as conversion rate, units per transaction, and average transaction value.
• Monitor all shop overheads (i.e. electricity, stationery, etc.), ensuring budgets are adhered to maximize shop profitability.
• Give clear direction, advice, support, and guidance to staff, focusing on delivering the required customer service and sales standards.
• Oversee all shop administration ensuring all head office instructions are actioned and staff fully advised of product changes and developments as necessary. To implement any promotional or training initiatives as required.
• Give staff clear training, direction, advice, support, and guidance, focusing on delivering the required standards.
• Ensure operational excellence is achieved in the back-of-house areas and that the store achieves compliance with policy, procedure, and legal standards.
• Maximize the in-store use of staffing budgets, ensuring best practices regarding staffing levels and rotas.
• Recruit, train, and develop a team of talented individuals, ensuring staff is motivated to see the store succeed and prepared continuously.
• Minimize staff turnover by practicing the retention skills necessary to build a high-performing team that operates effectively within a motivating store climate.
• Ensure compliance with policies and procedures

Requirements:

• Extensive experience as Store Manager, Department Manager, District Manager, or Area Manager.
• Experience with leading teams.
• Fluently English speaking and writing is a must.
• Result-driven and have a proven track record.
• Confident and empathic personality with the drive to share success as one team.
• Experience with solving complicated Employee Relations cases.
• Extensive experience in leading a top level of customer service in a brand retailer.
• Intuitive communication skills, respectful, and you know how to inspire and motivate.
• Ability to multitask

Conditions:

• Salary - Negotiable depending on experience, range of £60-80,000 per annum
• Location - London
• Other benefits are available

For more information, please apply today!

*** Access Appointments Consultancy Ltd is a recruitment agency based in London.

Please note that we’re afraid that due to the high volume of applications we receive, we may not be able to provide feedbacks on individual CVs.

Also we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation such as passport/visas when required.

Thank you for your time and cooperation***