Senior Solution Architect CRM

Senior Solution Architect (CRM)

Our client is a reputable property management business who are currently seeking a permanent Senior Solution Architect to support a number of initiatives as part of a CRM integration.

Responsibilities include:

• Define and own the end-to-end solution architecture for all things Customer and Property Management including CRM, Marketing, Bookings/Inventory, Check-in, Check-out
• Validate and assure the technical suitability of solutions proposed by Implementation Partners
• As a key member of our Architecture team, you will ensure all solution proposals align with our technology strategy, architecture principles and standards, working closely with projects and enterprise architecture to assure these solutions through technical design authority
• Be the Technical lead during any software evaluations and RFI / RFP, facilitating technical requirements capture, scoring, workshops, questions, and answers etc
• Ensure that all technology solutions meet security and regulatory compliance requirements, implementing security measures to protect our data and systems
• Collaborate with technology teams, business functions, and external suppliers to implement solutions that meet business needs and align with architectural principles

Skills/experience required:

• Proven track record working as a Solution Architect is essential
• Must have background working with CRM systems e.g. Salesforce, MS Dynamics
• Demonstrable experience working on the integration of CRM systems and knowledge of various integration patterns
• Ideally experience working with hospitality / property management / facilities management system
• Expertise in business architecture capability modelling and process improvement
• Certifications in enterprise architecture (e.g. TOGAF, Zachman) are highly desirable

Please submit your CV for initial consideration. If your CV matches the requirements above, expect to receive a call within 24 working hours to discuss your availability and salary expectations.