Senior Product Proposition Manager - Retention and Engagement

Posted 18 April by Coventry Building Society
Ending soon
Salary negotiable
Coventry , West Midlands
Permanent, full-time
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Posted by Coventry Building Society
About the role

Do you want to be part of our continuous journey in looking to improve and further develop our mortgage and savings Propositions.

Our ambition is to be the best savings and mortgage provider in the UK, and we’re looking for brilliant people like you to join our team as a Senior Product Proposition Manager – Retention & Engagement.

The role which covers both mortgages and savings, will drive customer engagement leading to more sustainable commercial performance and support retention, which is in the best interest of our members and the Society.

It will be focused on the creation of bespoke existing customer product propositions, considering how we propositionally and commercially optimise our mobile app channel , as well as further developing and leading our and mortgage and savings engagement and retention strategies.

The role will involve working closely with key business areas across both mortgages and savings, leading cross-functional groups to develop superior engagement and retention capabilities.

Closing date: 2nd May - We reserve the right to close this advert early if we receive a high volume of suitable applications.

Benefits:
  • 28 days holiday + bank holidays,
  • Pension Employer Contribution 
  • Discretionary Bonus scheme up to 20%
  • Life Assurance – 6 times your base salary
  • Private Medical Insurance

What we Offer: https://about-us/what-we-offer.aspx

About you

To be successful in this role we are looking for you to be able to showcase your experience in leading and developing customer engagement and retention strategies.
You’ll ideally have a strong knowledge of mortgage or savings markets, or strong digital customer orientated experience in comparable sectors.

You’ll use your project management and high levels of insight driven experience to create customer data analysis that gain actionable insights to improve retention and engagement.

Next Steps:
If this opportunity resonates with you and you believe it aligns with your skills and aspirations, we are excited to receive your application. We look forward to reviewing your application and exploring how your unique talents can contribute to our shared goals.

About us

As a mutual, we’ve always worked together to improve the lives of others. Now one of the largest Building Societies in the UK, over 3,000 of us share that goal, in our branches and Head Office. Our benefits go beyond basic pay, with a discretionary bonus scheme, a culture of reward and recognition and total support for our wellbeing.

We’re serious about equality, of race, age, faith, disability, and sexual orientation, but also of personality and the way we think. By being yourself, you’ll make us stronger. You can build so much more than a career.
Come and make a difference in our Society, that’s been voted a ‘Great Place to Work’ by our teams.

Flexibility and why it matters
We understand the need for flexibility, so wherever possible, we’ll consider alternative working patterns. Have a chat with us before you apply to see what the possibilities are for this role.

Reference: 52501575

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