Senior Operations Manager- Freight Forwarding

Senior Operations Manager

Company Profile

A fantastic new opportunity has arisen to work for one of our clients within their expanding international freight team based in Middlesex. Our clients offer all Freight Forwarding services, warehousing, removals, and value-added services.

Senior Operations Manager- Job Summary

Overall responsibility for London's operational activities including planning, directing, monitoring, controlling, and developing either directly or through a chain of the company's management team.

Senior Operations Manager- Job Responsibilities

• Manage all aspects of the London operation consisting of (but not to limited to) Freight Forwarding, Warehousing, Household Goods, Security, Health & Safety, Staff Management.
• Responsible for budget of the sites and increasing profitability and effectiveness of the sites.
• Support sales and development to expand our business lines and sales turnover.
• Ensure the requirements and compliance to maintain status of Regulated Agent, AEO and IATA.
• Manage custom related matters including bonded warehouse and ERTS.
• Produce of monthly business review reports and attend monthly senior management meeting.
• Improve the operational systems, processes, and policies in support of organisations objectives-- specifically, support better management reporting, information flow and management, business process and organisational planning.
• Manage and increase the effectiveness and efficiency of In-House and external Service Providers.
• Play a significant role in long-term planning, and initiative geared toward operational excellence and source most effective services.
• Monitor and authorise all invoicing in the department.
• Manage the department's overtime and attendance.
• Assist in the recruitment and appointment of Operational staff up to Assistant Manager Level.
• Responsible for staff appraisals and staff development initiatives up to Assistant Manager Level.
• Act as a Quality Manager as required under IATA/GDP.
• Assist in preparation of the department's budgets and planning process for the organisation's annual budget.
• Manage day to day approval of accounts receivable and payable producing reports as requested within Managerial Limits and monitor cash flow with guidance from Accounts.
• Ensure that Accounting Department's requests are resolved and communicated in a timely manner to internal and external parties.
• Prepare annual audit and liaise with all outside vendors.
• Increase the effectiveness and efficiency of Support Services through improvements to each function well as coordination and communication between functions.
• Provide consulting services on matters related to specialist forwarding services.
• Manage training programs for staff development.
• Serve as primary liaison for claims, legal and compliance issues arising from operations.
• Implement an excellent and safe working environment in keeping the Security and Health and Safety policies of the Company under the guidance of Health & Safety Department.
• Responsible for Quality Management Audits including AEO/GDP.

Senior Operations Manager- Job Qualifications

• Experience in Operations Manager position or similar.
• Experience and knowledge in GDP/ISO9001 are preferable.
• Freight forwarding background of Air, Sea, and Road.
• Knowledge of customs.
• IT Competent.
• Strong people management
• Experience within the Logistics department.
• Desire to help grow the business.

Senior Operations Manager- Remuneration

• Salary £64,000- £67,000
• Mon-Fri
• Standard Holiday entitlement
• Company pension
• Additional benefits and remunerations to be discussed at interview stage.

Streamline Search is a technical recruitment agency based in Chichester, West Sussex operating across the United Kingdom. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.