Senior IT Support Analyst Windows & Mac

A large, impressive firm based in Central London is looking for an accomplished Senior IT Support Analyst to join its sizeable infrastructure team. Please note, this organisation embraces flexible and hybrid working so you will be able to work from home 3 days per week.

Working as part of a large IT department, you will maintain and enhance the Windows & Mac desktop environment. You will play a key role in delivering the organisation’s end user compute strategy – designing, architecting, architecting, deploying and maintaining fit for purpose technology solutions. You will provide expertise and support to 2nd line engineers and will also collaborate with specialist product teams to ensure that operational EUC needs are being met. In delivering operational excellence, you will take responsibility for projects and the delivery of EUC services.

In order to be suitable for this role you must be an accomplished EUC Engineer with experience in enterprise environments. You will have demonstrable expertise in creating and implementing EUC designs to enhance devices and improve enterprise functionality. Your experience will cover Windows and Mac OS and deployments. You will have demonstrable technical experience with device management tools (e.g. SCCM, Intune, JAMF), build management and deployment, software packaging and security protocols. You will also have advanced skills in one or more scripting language (ideally PowerShell & Bash) along with proven experience of Virtual Desktop environments and identity management platforms.

This is an exciting opportunity for a capable and personable EUC Engineer to join a business that offers a range of attractive benefits, extensive training, and a clearly defined career path.