Senior Desktop Support

Senior Desktop Support - VIP Support onsite 5 days a week

We are working with one of our bigest Financial Services clients who are based in the heart of the City.  We are looking for an experienced Senior Desktop Support to be onsite 5 days a week.  One of the biggest parts of the role is looking after VIP customers so customer service experience is paramount to this role.

Skills and experience:

• Hands-on Windows desktop support building PCs and fixing operating system/driver/software issues.
• Microsoft Office – resolving customer issues on all versions.
• Server administration (e.g. Active Directory, group policy, logon problems including remote logon issues).
• 365 and Exchange administration - e.g. mailbox limits, mailbox sharing, ISP/DNS/MX issues.
• Smartphone email support (e.g. mailbox setup and synchronisation issues).
• Service now experience
• Able to build relationships and rapport with clients in a face to face environment.

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. 

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

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