Senior Billing Analyst

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Senior Billing Analyst

Join BeFibe's passionate Billing Team - where collaboration fuels creativity, challenges inspire growth, and success is celebrated as a team.

As BeFibre's Senior Billing Analyst, you'll support and lead billing operations, ensuring accuracy and compliance while maximising revenue. With your analytical skills, you'll drive efficiency and resolve issues swiftly to maintain exceptional customer satisfaction. 

Broadband companies are known for breaking promises to their customers. BeFibre is on a mission to change that. We make buying broadband honest and simple.

Are you ready to make your mark in shaping the future of telecom billing?

Key Responsibilities

• Manage day-to-day billing and collection operations, ensuring accuracy and efficiency.
• Resolve billing issues and disputes promptly to maintain customer satisfaction
• Maximise revenue streams while minimising bad debt.
• Drive operational excellence and process improvements.
• Provide support for strategic decision-making through data analysis and insights.
• Stay updated on industry regulations and trends to ensure compliance.
• Support the wider finance team with month-end reports on customer revenue 

What we're looking for

• Well-rounded experience in billing or finance, ideally within a similar industry or start-up environment 
• Familiarity with billing systems and processes. 
• Proven track record of driving efficiency and process improvements.
• Knowledge of industry regulations and compliance standards including OFCOM.
• Ability to see opportunities where others see challenges
• A proactive mindset and the ability to adapt to a fast-paced environment
• Can interpret data, identify patterns, and draw actionable insights to drive decision-making and process improvements.

If you're ready to join a team revolutionising the telecom industry, advance your career in an innovative setting, and become part of a company that truly embodies its values, apply now!

By joining BeFibre, you'll be part of a company that's making a positive impact on communities across the country.

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