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Senior/2nd/3rd Line IT Technical Support Analyst

Posted 26 April by Meraki Talent Limited
Salary icon £30,000 - £45,000 per annum
Location icon Edinburgh , Midlothian

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Senior/2nd/3rd Line IT Technical Support Analyst
Permanent (Competitive Salary)
Edinburgh (Hybrid Working)
Posted 25/04/24
CVs by Asap
Start Date Apr – Jul 24
  
Meraki Talent’s renewable energy client is looking to recruit aSenior/2nd/3rd Line IT Technical Support Analyst to join the company. The organisation has been on an upwards trajectory and has an exceptional appetite for growth and diversification within the renewable energy space and expanding into different global territories and technologies.
  
As a Senior IT Support Engineer your role will be to oversee the Infrastructure Operation & Support, providing expert guidance to the IT support team and ensuring smooth functioning of key IT systems and services organization-wide. They are looking for someone who comes from a Microsoft 365 background in Infrastructure or senior IT Support positions.

  
Responsibilities of the Senior/2nd/3rd Line IT Technical Support Analyst
  • Provide advanced support and administration for Microsoft 365/Azure Services
  • Maintain cloud infrastructure
  • Implement security and compliance frameworks
  • Install, migrate, and manage Windows Server and Desktop Operating Systems
  • Employ automation and scripting (PowerShell, Bash, Python, etc.)
  • Resolve end-user issues through troubleshooting and offer application support
Experience of the Senior/2nd/3rd Line IT Technical Support Analyst
  • Experience in an Infrastructure or senior IT Support Position
  • Demonstrated expertise in Microsoft 365 environment
  • Ideally and understanding of Azure
  • Strong Communication skills and ability to provide solutions in a professional and organized manner
Rory wants: IT Support, IT Engineer, M365, Azure, Microsoft
 
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Reference: 52540072

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