School Fees Assistant

The position of School Fees Assistant is a crucial role within the Accounting & Finance department. The candidate will ensure the timely and accurate processing of school fees, contributing significantly to the smooth running of the financial operations within the school.

Client Details

Our client is a well-established within the education sector. They have a substantial presence in Cobham and are recognised for their commitment to providing high-quality education. With a large employee base, they pride themselves on their inclusive and supportive work environment.

Description

The key responsibilities of the School Fees Assistant:

• Process Accounts Receivable transactions in a timely manner to ensure ledgers are accurate and up to date
• Deal with parents, students and colleagues' queries by phone, email or in person in a helpful, supportive and proactive manner
• Undertake ad hoc duties and reporting as required
• Build strong relationships with other departments within ACS
• Process student records and invoices/credit notes
• Maintain accurate billing information and instructions on the database to facilitate timely receipts
• Collect credit card payments and record these and other payments on the database
• Issue notice penalty invoices or process refunds for leaving families as applicable
• Proactively communicate with parents to enable effective credit control, including contact via phone and sending overdue statements via email to chase outstanding debt
• Ensure that best practice is being followed and that Terms and Conditions are adhered to by the department
• Assist with biannual billing process
• Assist with Month end reconciliations
• Management of Accounts Receivable inbox

Profile

A successful School Fees Assistant should have:

• Excellent customer service and cultural awareness skills
• High accuracy and attention to detail
• Able to deal sensitively with difficult situations and with discretion
• Able to liaise and interact with Finance colleagues, non-Finance colleagues and external stakeholders in a professional and collaborative manner
• Good IT skills with knowledge of Microsoft office packages: good spreadsheet knowledge preferred. Prior experience of CRM systems preferred
• Good planning and organisational skills to deal appropriately with internal and external stakeholders and meet deadlines
• GCSE English and Mathematics essential
• Experience working within a Finance team desired, preferably with accounts receivable/credit control experience

Job Offer

• A competitive Salary
• A rewarding role in a organisation in Cobham.
• A welcoming and inclusive work culture.
• The opportunity to contribute to the smooth running of a high-quality educational institution.

This is an excellent opportunity for a School Fees Assistant to join a supportive team and play a crucial role in a respected educational institution. We encourage potential candidates to apply and contribute to the continued success of our organisation.