SCHEDULING ADMINISTRATOR - TEMPORARY

| SCHEDULING ADMINISTRATOR - TEMPORARY |

| MONDAY - FRIDAY 8:30AM - 5:00PM |

| NG14, NOTTINGHAM |

| £12.50 PER HOUR |

| STARTING ASAP - POTENTIAL TO GO PERM |

Responsibilities:

• First point of contact - answering inbound and outbound calls and dealing with enquiries
• Checking all portals throughout the day, ensure jobs are not missed and keeping to SLAs
• Planning and scheduling works for engineers as well as daily emergency and reactive work
• Communicating effectively with the team, management and colleagues to aid smooth running of department
• Providing excellent customer service to both residents and clients
• Booking all repairs/ appointments before arranging appropriate resource
• Data input / raising works orders
• Dealing with operative’s enquiries
• Liaising with engineers ensuring that they have all relevant information and materials to carry out repairs
• Following GDPR Guidelines and protecting personal data

Person specification:

• Able to work on their own and as part of a team
• Excellent IT skills on Microsoft office knowledge
• Highly organised
• Previous admin experience