Scheduler

Overview:
A great opportunity to progress your career within a highly successful organisation.

Point of contact for calls and emails

Booking out relevant field based engineers day to day appointments and site visits.

Use of internal system Word Excel and Outlook

Taking queries and customer calls, logging faults and dispatching engineers

Processing orders and organising / processing the necessary parts

Providing quotes to customers

Completion of processes to close and invoice jobs

Keep updated on caseload and provide reports on status of customer jobs

Deal with complaints to escalation to management status

MUST have office background in customer services and scheduling ideally

Ability to build rapport and provide good written and verbal communications

Self starter with initiative and can work unsupervised

Due to the large number of responses, we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 7 days, please assume you have been unsuccessful on this occasion. If you wish to apply for further roles, please do so. We will retain your details on file and contact you should a suitable vacancy become available.

Job Type: Full-time NP4238