Sales Support Administrator

An exciting opportunity has arisen to join my client as a Sales Support Administrator.

Duties include:

• Make courtesy calls or use other media to contact customers to check stock levels, replenish

& inform of upcoming promotions/offers from time to time. Circulate regular offers via email

to customers to drive sales.

• Ongoing tracking of orders for customers, with regards to delivery status and the timely

updating to the customer in the event of a delay. Releasing orders from the back-order report.

• To maintain a high level of product knowledge along with a detailed understanding of all

current dealer and manufacturer marketing programmes.

• Maintain electronic and paper records, ensuring they are up-to-date at all times.

• Processing customer payments.

• Liaising with carrier to resolve delivery difficulties and disputes.

• Run weekly reports to make sure that all quotations are chased and take of system after 30

• Check that all orders have been dispatched by checking with the sales report for various levels

of dispatch procedure.

• Build strong relationships with suppliers and vendors to address supply issues, ensure

products are delivered on time, any shortages or delays are communicated to all relevant

• Check all supplier acknowledgements quickly to highlight and correct any discrepancies which

may include photographing parts for receipt queries.

• Investigate delivery discrepancies with the Warehouse, suppliers in a timely manner.

• Maintain up to date records of supplier contracts.

• Ensure SAGE is kept up to date with accurate information.

• Support Purchasing Manager with adhoc analysis and reporting as required and distribute

present costs analysis.

• Set up parts numbers on the website.

• Smooth processing of commercial invoices alongside ensuring the daily generation of invoices

Prize Placements is acting as an employment business for temporary positions and an employment agency for permanent positions.

We regret that we are unable to respond to all applications. If you have not heard from us within 7 days please consider that on this occasion your CV has not been selected for our client