Sales Product Advisor

Posted 15 April by Aldena Associates Ltd
£23,000 - £26,000 per annum
Laindon , Essex
Permanent, full-time

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Posted by Aldena Associates Ltd
  • Order processing
  • Customer Services
  • Office Administration
Sales & Product Advisor – Role Profile
 
Duties include but not limited to:
  • Liaising with customers via telephone & email
  • Answer queries and obtain relevant information. Advising customers on order status e.g., stock availability, delivery updates etc.
  • Printing of email orders, replying to customer via email
  • Raising customer invoices, orders & works orders
  • Using the company system to input sales orders whilst checking prices against customers own price list.
  • Using the company system to raise works orders for production of manufactured items.
  • Checking orders raised by other staff for errors such as delivery addresses, product codes and quantities, prices etc.
  • Liaise with accounts where relevant to ensure customer account is up to date.
  • Maintaining and updating sales and customer records.
  • Liaising with production & warehouse team
  • General office admin duties
  • Managing the post, i.e. franking etc.
The candidate must be confident in answering telephone calls with a keen eye for detail and the ability to work in a fast-moving environment.
 
Ideal Candidate:
  • Excellent computer and numeracy skills with good working knowledge of Microsoft office
  • Excellent organisational skills and commitment to detail and accuracy.
  • Effective communication skills and the ability to form and maintain business relationships.
  • Able to work collaboratively with people across various departments. Good time management skills whilst working to deadlines

Reference: 52472600

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