Sales Order Processer Account Manager

Posted 5 April by Hamlin Knight - Recruitment Specialists in Human Resources, Office Support and Sales & Marketing
£25,000 - £30,000 per annum, inc benefits
Greenford , Middlesex
Permanent, full-time

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Posted by Hamlin Knight - Recruitment Specialists in Human Resources, Office Support and Sales & Marketing

THE COMPANY
Leading and sought after global organisation that take excellent care of their people encouraging development from within.

THE LOCATION
Greenford

This is a HYBRID role. Working 2 days from home and 3 days in the office each week, Monday to Friday.

THE JOB

Essential: Interested candidates must have worked in a Phone based and Office based Customer Services type role previously, that includes dealing with quotations and sales order processing admin as well as account management.

In this role you will...

  • Work for a successful, growing and expanding organisation that have a reputation of excellence.
  • Build strong working relationships with customers/clients at all levels.
  • Work as part of a busy team, being one of the main points of contact for Customers/Clients that have queries about their account.
  • Dealing with queries right the way through to resolution.
  • Review the status of the clients relationship against KPI's and identify any risk areas
  • Take detailed orders and advise on stock levels
  • Process orders right the way through to delivery
  • Deal with quotations paying great attention to detail
  • Other related admin, such as typing general correspondence and emails, updating the database with all correspondence and conversations as well as emailing confirmations to clients and supporting the team with coordinator type activities

If you respond to this advertisement and you do not hear back from us within 5 working days, you will unfortunately have been unsuccessful on this occasion.

Required skills

  • Account Manager
  • Customer Services
  • Sales Order Processor

Application questions

Have you worked in an customer services OFFICE BASED role before?
Can you get to Greenford easily without having to relocate?
Have you taken detailed orders from clients, and dealt with quotations as well as query resolution?
Do you have excellent communication skills and query resolution skills?
Are you used to taking a high volume of orders and processing these orders through to delivery?

Reference: 52428222

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