Sales Office Manager

The Company

Our client is a niche manufacturing company. A leader in their field they are now recruiting for a Sales Office Manager.

The Role

• To ensure consistent customer interaction, service excellence, that robust sales processes are defined and followed leading to the support of profitable growth in sales revenues.
• With positive planning and effective deployment of sales resource, initiatives to drive continuous improvement and growth will be identified and implemented.
• Will be responsible for sales strategy, collaborating with relevant stakeholders in establishing and recommending the most realistic sales goals for the company.
• Assist to develop specific plans and strategies to ensure revenue growth in all company’s products.
• Sales Management and Administration; Provide leadership, guidance, and mentorship to the internal sales team. Set clear sales objectives and targets for the team and ensure alignment with company goals.
• Monitor individual and team performance, providing constructive feedback and coaching as needed.
• Foster a collaborative and motivating work environment to maximize team productivity and morale.
• Work with the Team on Commercial Viability Investigations and New Product Introduction.
• CRM management and maintenance, ensuring that CRM information is relevant and up to date.
• Overall responsibility for ensuring a first-class level of administration and customer service throughout the department.
• Focus on departmental objectives and the achievement of KPIs.
• Process and Procedure; Lead the Digital transition of all commercial processes. From CVI, lead generation, pipeline management through to business and sales analytics.
• Evaluate and improve all process and procedures within the department to ensure they are robust and efficient.
• Assess current business systems and software, their utilisation and future requirement.
• Estimating and price control (implementing new procedures).
• People Management: Help to establish effective programmes to coach, appraise and train sales personnel.
• Drive a culture of self-development, nurture, and develop more junior staff.

The Person

• Previous experience in a similar role.
• Excellent communicator both in written and verbal forms.
• Ability to manage and prioritise a busy workload.
• Proficient numerical skills and ability to demonstrate job costing and pricing.
• Excellent attention to detail.
• Must have a driving licence and car.
• Strong leadership skills with a proven ability to lead and motivate a team.

The Benefits

• You will be working for a well-established growing employer.
• An excellent salary.
• A good pension scheme.
• A company experiencing continued growth, expansion and investment.
• The company are fully compliant with the latest health and safety requirements for current safe working practices.